Been a here a few times. Incredibly talented barbers, and the customer service is first rate. I have a thick wavy hair and have struggled to get it cut to a consistent quality at other venues. I had an issue trying to reschedule my appointment on the app .. not sure if it was my fault or glitch on the app (probably my fault), however , they agreed to refund me instead of billing me as a no show , and reschedule my appointment for the next day. They didn't have to do this. But I really appreciated it. Really good customer care. I'm a very happy here, and will stick with them going forward. Highly recommended