Ernest Jones

Was in your edinburgh princes street store, and was helped by connie. the service was warm friendly and helpful making it a real breeze to help us understand what we were looking for, as a result purchased a wedding ring. a credit to your team, thankyou

We had a brilliant visit to the edinburgh prince's street branch today, with fantastic service from the lovely, bubbly suzanna. we purchased two wedding rings, and suzanna was incredibly helpful and honest with her advice and guidance and we left the store as two grateful customers, looking forward to collecting our bands from our local london store. thanks suzanna and team!

Katrina was so lovely and helpful. we’d been shopping about and most sales advisors had been lovely but super sales minded. katrina gave us solid advice and treated us so brilliantly and ended in a sale. thank you katrina so excited to wear the wedding band! x

My experience from start to finish with sales associate connie was five star! i purchased an engagement ring plus wedding rings, with guidance every step of the way. seriously, i couldn’t fault the ernest jones customer experience.

Excellent service from katrina at ernest jones princes street edinburgh. we had the diamonds from 1 engagement ring and 2 eternity rings redesigned into one ring, which my wife is absolutely delighted with. thanks to katrina, listening to my wifes requirements and making suggestions of what could be designed, it gives her old rings a new lease of life, the result is stunning and unique