Vision Express Opticians - Edinburgh - Frederick Street

I was desperate to have an optician check my eye as I had something stuck under my lid. I looked for many hours to find a place to do it with not much luck. Most places were not going to see me because they were full; I was in pain though and I knew it needed to be seen to urgently. I walked into this shop and was very kindly received by one assistant (Andrea) who felt sincerely considerate. He arranged an emergency appointment as soon as it was possible, making room between already a full schedule. The optician was truly wonderful and she managed to remove the object from my eye and within no longer than 10 minutes the awful pain was relieved. I would like to thank the staff for your compassionate way with me, it was not a treatment I received from many other places when I looked in desperation.

Thank you so much to Amanada at Vision Express. I visited last week. I appreciated her advice choosing lens options and fitting in to existing frames. So helpful and I'll return to this branch because of it.

5* for London shops, NOT so nice experience in this shop. When I entered to inquire about daily contact lenses, with my own prescription, the consultant informed me that this was against the law. How is this possible considering that I purchase my contact lenses in this way in London? She was acting as like she didn't understand me, which also annoyed me. Pretending… We should be more accepting of other nations, in my opinion. She never heard the term "mail"?! I don’t think so!