Russell & Bromley Ltd.

I had a lovely shopping experience at the Edinburgh store on Princes Street. The staff were so friendly and welcoming. Sadly I didn’t catch any of their names, but all three members that were in the store on Saturday 14th gave me great customer service, making my visit to the store a delight. And I LOVE my new boots. Superb, luxury product that you don’t have to go through pain and a heap of plasters to break in! Thank you!

This shop is not frequented by me much anymore, as they stopped selling children's shoes on the premises! I brought my children here in the 1990's and continued with each of my grandchildren, so usually a considerable amount of money was spent. I also have some health issues, meaning that footwear choices have changed over recent years. While I love the quality, a trip especially into Edinburgh to look for shoes post pandemic is not really my thing these days. Such a great pity, as I really enjoyed my frequent trips to Russell & Bromley.

Went in here yesterday to look at boots. All the staff were very nice but we were served by a lovely young man in a check suit. He was a great salesman! Offered the shoe care products which I declined.Then he pointed out the lovely bags I could also buy!! Husband nearly had a fit and had to take him for a beer 😊It was very amusing. Would recommend shopping here and I am very pleased with my fab combat boots.

Love the new store in the St James Quarter! A new home but the same friendly welcome on arrival and great service thereafter. I needed a belt and the gentleman serving made sure that not only did I get a belt which fit me properly but really looked the part. I'd have bought a pair of sneakers too if I didn't already have too many at home!