I always understood Chimney sweeping to be a bit of a dirty old job with loads of sooty dust sheets, adapted drain rods and a cockney accent! Ian was a revelation and brought me into the 21st century. Seamless and faultless, no mess at all, state of the art kit and the biggest extractor machine that I have ever seen. Ian was thoroughly professional, considerate and even put up with the over eager attentions of our three dogs. 100%