The Launch Group

Highly recommended, the whole team was supportive on call centre course. Rebecca went extra mile to see if I was ok and appreciate it. Had interview today and hopefully get the job with AA. I feel more confident than before due to course.

I had an incredible learning experience with the courses offered. The content on customer service, conflict resolution, and Civil Service skills was top-notch. Big shoutout to Francesca James for her exceptional teaching. Her passion for …

The Launch Group has been a wonderful experience. The staff are all fantastic, open and understanding in helping build your confidence and the skills needed to secure an interview and maybe even a job. I would most definitely recommend this to others.