O2 Shop Glasgow - Buchanan Street

If you need a new phone or want to upgrade, then head to the 02 shop to get the latest phone.

Very helpful member of staff who helped me deal with a scamming matter.

I have sever dyslexia and get very Nerves when asking for a bit of excites help. I was served by a lady Assfa and she was totally amazing! She made sure I was happy with everything before I left the shop and made sure there was nothing els I was worrying about. She was one of the nicest people I’ve met in a long time

Incompetent and rude service from Jack, had no idea what he was talking about, went to O2 in the Galleries and they sorted me out well. Avoid.

Not shop’s fault but phone blocked, bill paid over 2 weeks ago, chat says phone 202, 202 automated says no arrears, then pay now. Website shows 17p credit. Twitter and messenger useless. Full day without calls on ONLY day off! Sent all texts, web snapshots etc of payments and payment ref number. Utter abuse on private twitter hence calling out the shops. Please explain this last conversation on your chat “So I checked that the bill has been paid and there are no arrears on the account, I would've been glad to help you remove the bars, the system will not let me to place the request. Even if I go ahead and try to place the request for you, the request will not go through as it would be rejected automatically by the system. Even if I couldn't place the request for you, our Payments Team can. You can just call our Payments Management Team and they'll make the necessary arrangements on the account so that you can pay the bill as per your convenience and use our services consistently”