Spa In The City

I had a wonderful back, neck , shoulder massage and facial by the lovely sasha. very relaxing . hope to go again soon. well worth a visit.

My mum and i had full a body massage yesterday. it was bliss. i had a pregnancy massage and felt like i floated out. highly recommend. everyone was friendly and wanted to cater to your needs.

My friend and i got the ultimate spa experience, 5 hours of heaven! the girls are so talented and lovely. especially the girl i had, so friendly and chatty. emily ( i think that was your name, sorry we chatted so much and didn't even get your name!) was amazing, i have bad anxiety and she made me feel so comfortable and welcomed. definitely worth going and we will be back soon! one of the best spa experiences i've had x

There was a complete mix up by the spa with my booking that i made 5 weeks in advance and i was told this could not be corrected which left me requesting to cancel my appointment and having no where else to book with such short notice. the spa supervisor sascha called me to discuss this matter and resolved the issue for me ensuring my treatment could still go ahead. she also offered me 20% off for the confusion and stress of this which was much appreciated. donna-marie was my masseuse for my pregnancy massage and took really good care of me. i felt really hot/dizzy at one point during my treatment and she made sure i was comfortable, got me water to cool me down and even provided me with a spray fan to help - thanks again for taking such good care of me!

The massage therapists for both my partner and myself were fantastic, and if it were just these people i was leaving a review for, it would be 5 stars. unfortunately, the way the place is run is just so confusing, unorganised, and the opposite of relaxing, that it's hard to rate it above 3 stars. we were made to stand outside the spa in the public leisure entrance area until the exact time of our appointment, which felt odd and disjointed. after the really nice massage experience, we wanted to relax in the steam room/sauna and swim. getting to these places was not easy, as there were not enough/not clear enough signs and were through weird back passages that looked like we weren't even supposed to be in them as customers. the sauna was small and very nice, in that it was clean, hot, and smelled how it should. the swim/steam room facilities weren't great-- the pool was large, but it wasn't very clean (visible mould) and there were only chairs set up for 4-5 people for some reason; the steam room didn't smell nice, and i kept getting dripped on from the ceiling (not sure if this is a normal thing, though, to be fair). all in all, i wouldn't go back for a spa experience, though i'd recommend it for a massage.