I bought a lovely 'slouch-ish' leather handbag about 3-4 years ago and it looks as good today as on purchase. Bought earrings, too. Have found the items sold there very good, reliable quality. Am so pleased to see they are still in trading, as Covid badly impacted businesses. I have wanted another similar handbag but could only think of Habibi! Now I know they are still there, I will be hot-footing to their door.........be rude not to! Agree about customer service, very helpful, but unpushy, agreeable lady.