Terrible experience. Mark took a long time to completed a job, constantly not turning up when he was meant to. He finished the job early June and changed a cartridge in a tap that I’d asked him not to work on (the tap was fine it was a different tap that was leaking). He actually caused a perfectly fine tap to leak and now in August is ignoring my multiple requests to fix it. He promises to come and then just doesn’t turn up and won’t answer his phone.