All Secure UK Hull Locksmiths

My front door lock broke and on short notice Keith came asap. He walked me through everything that he was doing and explained what wasn't working. Really polite, fast and professional.

Excellent service. Arrived promptly and fixed my lock quickly at the quoted price. No call out fee, even on a Sunday morning, which I had expected/feared

Called on a Saturday. Tried two others first, but no response. We were panicking as we only have one entrance exit to our home and were locked out. I asked for an estimate on the phone, but was told that was 'impossible to tell until I've seen it.' and that would be £90 to come to see it. I later looked at the site (we were panicking at the time and just glad someone was coming) and saw it says 'NO (sic) call out charges'. That sounds like a call out charge to me! I persisted and asked for worst case scenario, he seemed a little off (but I wanted my door fixed!), and again said it was 'impossible' to give an estimate. Alarm bells should have rung, but again - we were in a bind He was a seemingly pleasant mannered guy. He took a look and said it would be £300 to fix the broken mechanism as it was 'Saturday rates'. Again, with 'NO call out charges', this now seems a bit off. If it costs more on a Saturday, that's a call out charge. It was early afternoon. I was presented with a receipt. It seemed steep, but the lock was off, and we had no choice. It took him about 45 minutes to realign the luck. When I left I said thanks (!) And he smiled and said, 'No, we rely on people like you.' Aye! I later spoke to friends who had locks replaced on call out for half that. I asked for an itemised bill with a proper break down of labour/call out fees/Saturday fees and no response. Several emails and texts later and nothing. I looked into prices for call outs on one Master Locksmith site - they were half of what I paid even by London rates. Seems I got a mug tax of £150. These reviews may be genuine. Maybe just I got mugged. Maybe it's just emergencies.

Had a break-in at my house resulting in my car being stolen, my door lock snapped off completely. Once done with the Police I needed the house securing and Keith visited within 30 minutes to fit a high security replacement lock for a very reasonable price. Would recommend very highly if you also end up in an unfortunate situation like I did.

Called Kieth at all secure today and couldn’t be more happy . After losing my keys while in Leeds on a work trip I thought I wouldn’t be able to get into my house on my return . Found all secure on the internet via a recommendation from a family member and he went above and beyond . The man actually picked me up from the station as he was nearby , took me home , gained entry without damaging my property and changed the front door as well as the back door locks . All this at a very very good and fair price . If I could give more stars a would . Once again thank Kieth @ all secure *****