TUI Holiday Superstore

A huge Thank you to Laura W at the TUI superstore Kingswood, spent best part of 2 days finding us exactly what we wanted from our winter sun long haul holiday, making sure every aspect is perfect and finding us the best deal! Nothing was too much trouble even with our awkward requests along the way! Absolute asset to TUI! Service was 5 star!

Booked a holiday via Tui after seeing a fantastic deal that Alison had posted! She was amazing! Very informative, so helpful, and couldn’t do enough for us! It was clear she has great passion, knowledge and experience! Our booking experience was 5* would definitely recommend!

We have just returned from a recent holiday in Mexico, where we had some service issues in resort after one of our suitcases went missing and also with the airline staff. I reported this on my return and Laura was fantastic, her service was excellent. Her empathy and understanding restored our faith in TUI. Thank you Laura and please continue to do what you are doing, you are clearly passionate about your job and pride yourself in giving excellent service and for that i thank you. We will certainly be retuning to book more holidays.

I wanted to book a family holiday for 15 people and was dreading making a mess of it. I approached Keeley at the TUI Kingswood Superstore for help and I'm so glad I did! Keeley was just amazing...helpful, knowledgeable, patient, flexible and professional, and all with kindness and a much appreciated sense of humour! I also received the same service from her colleague, Charlotte, who stepped in when Keeley wasn't available. I was so impressed with the service I received that I have since booked another holiday with them and have recommended them to all of my friends. Thank you.

I don't always leave a lot of reviews but I just had to after the amazing service we received from Laura at TUI on Kingswood! Me and my partner recently went to the store not really knowing where we was wanting to go. Laura spent so much time with us going through all of our options, within the budget we had, and we have booked our dream holiday! 😃 Laura was very knowledgeable, very patient and so friendly. She answered all of our questions thoroughly (and we had lots!). Would really recommend anyone to ask for Laura when looking at booking their holiday, she really goes above and beyond! 5* service!! Thank you so much, Laura! Hope this review reaches you!