Berry's Jewellers

What a lovely shop and staff. i've purchased many watches over the years with variable and sometimes questionable customer service. i have to say they were absolutely brilliant. jade especially was very knowledgeable, totally attentive, without being pushy or making me feel pressured in any way. i'm always a bit nervous with any luxury purchase of being harassed or pressured but absolutely none of that in berry's. ( victoria gate. i arrived late in the day after visiting other jewelers and i was in the shop after closing still deciding but no problems no pressure. i would definitely buy there again, as i did today. i even witnessed the manageress with the staff and her people's skills stood out a mile ensuring one staff member didn't miss her bus and as a senior operations manager myself in a large service related business, i would offer her a job anytime or anyday of the week . i can't speak highly enough of all of them. great service! well done! thanks again jade and the team 👍 heath

I called up the victoria quarters branch and was immediately struck by the friendly and knowledgeable voice of jade. i made an enquiry about a specific watch and was given all the information i needed to make an informed decision. i ordered the watch and had it delivered next day, very well packaged. i would have no hesitation in making our next purchase there before looking elsewhere. thanks

5* bought my new cartier watch from here. thanks to cassandra for her advising and help. also went to the high street store to get it altered. great customer service thanks

Wonderful customer service from denise on a recent visit to the victoria quarter store in leeds. very helpful when i went in, she then called me back with a price the following day, exactly when she said she would and when i then purchased the ring i tried on in store, denise called a few hours later to advise it was on it’s way. packaging on arrival was fabulous too. would highly recommend.

Just purchased cartier watch from berry’s , such a pleasure to deal with .so helpful , would definitely shop here for my next purchase .