Neal, the head of design arranged a series of meetings where we discussed what we wanted from our garden and it was quite easy because there was already a design in their portfolio that we already really liked. Our garden wasn’t the same size so we might not have be able to fit everything in and we also had other ideas too. Neal paid thorough attention to our likes and dislikes when it came to garden design, and then over the course of several weeks presented us with 3 spectacular designs which incorporated everything we wanted. Neal used his distinct design skills to make best use of every inch of the garden, in particular the use of the side strip as a play area and a roofed and unroofed aspect to the pergola. My wife and I then spent several weeks deciding which design we liked the most and then Neal slightly adjusted the design multiple times based on our evolving ideas stemmed from his design philosophies. Neal gave us a thorough 5 page costing detailing all costs. We have found with other firms in previous houses that they often give just a one page break down and tend to lump all costs together under materials and labour with minimal further detail so it was quite refreshing to get this thorough break down which enabled us to easily adjust/remove aspects to save cost. Neal also gave us opportunity to take the design to another landscaping team should we desire and gave us the sense that there was no pressure to use First Light for the actual build. Obviously, we didn’t even bother because why would I want another firm to do the job for a slightly lower cost but inferior quality? I didn’t choose First Light just to design so that another firm could do a poor imitation, I chose them because having reviewed their portfolio, their work speaks for itself and they are the best in the business. If you’re after the lowest price then this is completely the wrong firm to go for. If on the other hand you want the very best designs, craftsmanship and attention to detail and are happy to pay for high quality materials, this is the only firm to consider in my opinion. Having finalised the design and doing some more fine tweaking to keep the design within budget, a build date was agreed but there were still 2 more stages: electrics and plant design. A further visit was arranged with an electrician they partner with who along with Neal helped us plan lighting and heating as we had no idea what to do. There was a small incident where one of the diggers brush past an exterior window sill to the house and caused some minor damage. The landscaping team immediately informed my wife and Liam said he would fix it for us. We might not have noticed otherwise. The point I’m trying to make is, in life, accidents can and do happen but this firm didn’t brush it under the carpet and hope we wouldn’t notice, they were 100% honest about it, told us immediately and they later fixed it (you can’t tell it happened). This reinforced my decision to go with this trustworthy firm that has the utmost integrity when it comes to their customers. With the project complete, our garden looks absolutely stunning! What was Neal’s wonderful paper design is now an actual physical reality! In many ways the actual build surpasses the 3D design he made. You just can’t see the effect lighting has in advance. My wife and I are extremely delighted with the result and could not have asked for a better designed garden. Because Neal meticulously designed the garden into distinct areas, we now have a location for all the various things we’d like to enjoy. On an evening, the lighting just blows you away. First Light met every expectation we had and we’re delighted to have found them. Our 4 year old has had a fantastic start the the summer and loves our garden too. We’d like to thank Neal, Liam and the entire First Light team for the fantastic garden they have delivered for our family. A special thanks to Louis for putting up our slide/play house which our son has thoroughly enjoyed. We recommend without hesitation.