From Start to finish the service was superb. Steve surveyed the work and once we agreed terms, I knew when the product would be delivered and when the engineer would arrive. Timing was as agreed. We live in a 130 year old house and many trades aren't too keen to take on projects with the unseen problems, but not the case for Steve Fearn Plumbing and Heating. Two showers needed replacing and the engineer David was professional, honest and more than capable with dealing with unseen problems that can occur in an old property. He would always ask politely if we were happy to adjust things due to the odd measurements of an old property. I was impressed as it is straightforward in a new build but awkward in an old property. He completed the work professionally and acurately and before time. We had an excellent tiler, Loz, who basically looked at the work, got on with it and left.. Job done perfectly. I would not hesitate recommending this company in any shape or form. They are going places and so good to see such a professional approach. Excellent! Jason Collingham, West Yorkshire