Paid a visit to Cheaney's as I was looking for a well made, comfortable but hard wearing shoe (as i tend to go through shoes like anyone's business). From the moment I entered the shop I knew I'd come to the right place, you could instantly see and feel the quality and attention to detail in the shoes. I was greeted by Gerry who instantly put me at ease, which helped, as I suffer with anxiety. Speaking with Gerry I discussed exactly what I wanted in a shoe and that I needed something pretty hard wearing due to the way I walk, suggesting a few pairs, he gave me the ins and outs of each style, giving his expert advice on which he felt would be best for me. Surprisingly, he did not recommend the most expensive of the three pairs he showed me, this filled me with impression that he cared more about my needs as a customer, rather than filling the till with cash. All in all I can say this was hands down the most at ease I've ever felt in a shop of any kind and I owe it all to that man Gerry. Yes there are cheaper shoes available but you get what you pay for. When it's time for another pair of shoes I shall certainly go back to Cheaney's and Gerry in particular.