I am giving pdsa 5* because they really do deserve it. I took my poorly kitty to vets and the staff were so friendly, sadly I had to have my kitty go to heaven but if it wasn't for the ladies who helped her, my kitty would of died by weekend, they were so kind, I asked if I could take some of her fur home with me and they put some in a bag for me, as well as prints of her paws and face, I honestly can't thank these vet nurses enough for their help, I am in process of having my cat cremated with the help of pdsa. Thank you at pdsa for your support.