Evans Cycles

I was surprised by the excellent and professional customer service provided by anthony when i was purchasing a new road bike. he recommended a selection of bikes that would suit my needs and then assisted me in choosing accessories such as lights and pedals. he held the bike for me for multiple days before once again providing amazing service when i purchased the bike. extremely professional and attentive

The service at this store is always friendly and helpful. have to mention both anthony and especially alex - i was recently looking for screws for my shimano cleats (not easy to source genuine spare screws without buying the whole kit!) - and evans sorted me out. genuinely nice chaps. cheers fellas!

So much better than the rest........ i rarely write reviews but felt that i just had to on this occasion. my wife and i were looking to purchase a couple of new e-bikes on our works cycle scheme. having been to probably 5 or 6 different cycle shops to check out sizes and styles, we were slowly losing the will to live!! lack-lustre customer service and a general apathy from most of the sales staff. we then visited evans (haymarket) in leicester, what a breath of fresh air......we were guided by anthony, he immediatly prepared bikes so we could ride them around the shop, was full of useful information and advice about the correct sizing and technical specs of each bike. on our return to collect the bikes we additionally purchased mudguards/lights/bottles and a few other bits. anthony and his colleague (apologies, i didn't get his name) fitted all of these while we waited and also made sure we got the best possible deal with our cycle scheme voucher. truly amazing service, which you would assume came at an inflated price. incredibly the bikes we bought were at the best price we could find, including online sites. many thanks to all at evans, especially anthony.