Adrien, is very polite and takes great care in delivering your items as if they were his own. He collected the items over 200 miles away and delivered them to me and was willing to take them up two staircases with the help of my Hubby. These tables were for my hobby room and are quite heavy. But Adrien kept me informed throughout the process and was very helpful and more than willing to put them in the room of choice provided they fit of course.