Hot Repairs

I just want to let everyone know that I thought Hot Repairs were great. Extremely quick and friendly. My Electric Oven wouldn't heat up fully (3 days before Christmas!) and I needed it repairing fast. I found Hot Repairs on Google and after a quick phone call they arranged a callout the very same day. They arrive bang on time and were very knowledgeable and friendly. The engineer had my oven working within 45 minutes and the repair cost was very reasonable. I would defiantly recommend Hot Repairs. They are a local (Leicester) based family run company which showed from their friendly and personal service. I hope others find this review useful.

A prompt and helpful response from Sue to the initial enquiry and the engineer was in next day to effect the repair even though we only had a narrow time window. Very accommodating and happy with the job. Great service from a local company, as a sales and letting agency that is crucial for my business and I will definitely be a repeat customer!

I was charged £88 for the engineer to change the plug to my oven! Yes he got it working again but I felt it was a ridiculously high cost for 15 minutes spent changing a plug! I would happily of paid a standard call out charge but I think what they charged me was not value for money and I will definitely not use or recommend this company!

After being messed about with other companies up to the run up to Christmas, Hot Repairs saved our Christmas. Fast response, professional and very reasonable pricing! Would recommend to others.

They turned up on time on a Saturday and diagnosed the problem. A £25 part and 20 mins to install. Charge: &188.00. I asked how the charge was calculated and what the hourly rate was. The answer was evasive and vague. We agreed a £20 'discount' I needed the oven working, so I paid it but agreed to discuss the rates with 'The Boss' on Monday. On Monday the boss was in hospital and so was his wife so they could only apologise and we negotiated a further £40 discount which they repaid. So their eventual charge was £128 which breaks down as £48 call out, £25 parts and £45/Hr labour for a min 1 Hr work. Other repair firms are available.