Captain Haddock’s Traditional Fish & Chips

Customer Service is nothing compared to the previous owners. Ordered adult fish bites. Got served just fish bites on its own, i asked them wheres the chips. Was told you order chips separately, ok but had to wait for chips whilst my fish got cold. Previous menu had fish bites and chips included, if your going to the change the menu then atleast when taking order advised the chips have to be Ordered separately. Previously the owner/manager would be on site and the staff would constantly ask for feedback now they just to take your money and thats it. Btw i did dine in , thought it strange they wanted to serve fish on its own without chips.

I placed an order and was given the wrong food. Staff were not willing to take responsibility. Spoke to the owner who also was dismissive and unhelpful. Poor communication and he was not concerned at all. Whilst there they messed up a few more orders as well for other customers. Really poor service. Food was very oily and left a lot to be desired. Would definitely not recommend.

Walked in here.. Welcome greetings were nice and team member were happy to offer service. I ordered King Size take out delivery. It was prepared within time and was well served for delivery. Place was clean and up to the mark. Overall just a little bit for the price of the food, could have got a students discount here but wasn't prompted during service. Visited this place twice it was a overall a good experience. Uploading few venue pics followed by the menu prices. When I'll have a fish and chips cravings.. I'll definitely visit here. Thanks.

Staff : 5/5 very friendly and accommodating Fish and chips meal : 5/5 Margarita pizza : 2/5 Restaurant hygiene: 5/5 Minus one star as I expect sauces to be free like other fish and chips restaurants. Sauces are charged at 25p each medium sized sachet.

Thought I’d try this place Lots of reviews and menu n pics looked nice Wasn’t disappointed. Tricky to find parking around there as it’s near the train station but after 5 ish mins I found a free spot not to far away. Guy behind the counter was really friendly. Manners don’t cost a thing Had the king size box and it was bigggg easily feed 2 adults I’d say 3 Tried the battered chips. They were very tasty. Got a small portion as wanted to try them. The fish and chips were freshly cooked. Very tasty. The fish was one of the best I’ve tasted. Batter was very crispy and the fish was very fresh and flavoursome. Had the mushy peas and curry sauce and both were nice and fresh too! Cost £18 and I’d say it’s great value for money Wanna try the battered mars bar next time I come. Guy said he’s working on it ! Great work guys next time I pop by will try the burgers!