Pizza Express

Went for lunch with my 15 year old twins. One is autistic and hasn't been for a meal out in a very long time. The staff made us welcome and let us choose where to sit so it was a quiet area near the door. Food was great. Great experience for us.

Lovely venue, great food and outstanding service. The staff even went the extra mile with our daughter who has Downs Syndrome who was pretending to be a waitress. They gave her a staff t- shirt, a cloth to clean tables and a tray to collect menus! She had so much fun!

Initial service was pleasant, the lovely brunette lad who helped seat us prewarned there was a half hour wait on food but we were happy to wait. It took twenty minutes for someone to come over to take our drink and food order. We only wanted two cokes and by that point already decided on what we wanted food wise. The dough balls we got were lovely. However when I asked to have no cheese in my main dish, I was met with a stunned look before being told it couldn’t be accommodated for and would still be in the sauce of what I wanted. I ordered anyway, however this isn’t a good reflection of flexibility restaurant wise incase anyone was allergic simply because it was more effort. It took fifty minutes for our mains to come and in that time no one had come over to check on us. The food arrived warm. Neither dish actually had any flavour to it. It was just lukewarm pasta. No one checked back on us during or after the meal. It took us a half hour from that point to actually get our bill, I wanted more drinks but by that point I was so over the service and wanted to leave/spend my money elsewhere.

Visited with my family while on a day out shopping at Liverpool One. Very good service. Staff were polite and friendly. Ordered drinks and then food. Delivery of drinks and food was quick. Everyone loved the pizzas. RECOMMENDED 5*

Myself and my family had a wonderful meal in Pizza Express Liverpool One on our first night in Liverpool. I was delighted to see they had such an extensive gluten free menu! Our service Sadie was superb, and went above and beyond for us during our visit. From food recommendations, to ensuring my little boy (almost 2) was looked after - she even filled his water bottle for us instead of a cup (which I can guarantee would have gone everywhere!). Sadie then packed up our dessert as we needed to get the little man back to bed. Sadie has genuinely been the nicest server I have ever met and would be the main reason we would return/recommend. The food was delicious, between 5 of us we had pizza, lasagne and pasta, all of which came quite quick to our table and can honestly say we enjoyed every bite.