I called LTCS about a spruce tree that is growing too big in my garden. Matt called and explained the cost to send a team for half a day would be more than it's actually worth and then went on to give me some great advice on tackling the tree myself. I was so impressed by his knowledge and willingness to share this with me for nothing in return. I will be giving it a go myself and will be following all the safety advice that Matt shared as well. Thank you, it's not often a company refuses work to save the customer money to then go on a give advice free of charge as well.