The Vet Liverpool

Booked an appointment for this place for 12.15 pm today, 11.4.23. Excellent, highly efficient! NOT! After waiting for well over an hour past the appointment time, finally got in. Please book this place if you have plenty of spare time to lounge around a waiting room, bored to pieces. No one supplied any information as to why the appointments were running so late even. Obviously they don't care about customers care or comfort, never mind the animals becoming very agitated and restless. Service is utterly shocking, especially for the amount of money they charge. Therein lies the problem; they charge mega bucks so they aren't bothered. They know people care and love their pets, so are willing to put up with such a dreadful service. Definitely changing Vets, for sure, and certainly will NOT go there again. I recommend anyone to think twice before booking an appointment there. Give the place a wide berth if you can avoid it. Love all Pets, not this particular Vets!!!!!

Very polite staff and excellent vets I've had no problems with appointment with my dog

Lovely vets, looked after my dog at the end with a lot of love. Cat had her vaccinations today and they were very good and gentle with her. Great prices. Been coming here for years ❤️‍🩹

My Frenchie hasn't been very well over the past couple of months so took her here and been told it was an infection, had blood tests and was given painkillers and antibiotics. She didn't improve so took her back, had more blood and urine tests over two visits and was told she had a UTI. Still no improvement so went to take her back and thankfully couldn't get an appointment so took her elsewhere. After a brief examination, blood tests were done and an ultrasound was suggested. She turned out to have a splenic haemangioma which the size of a cricket ball and was close to rupturing. She had surgery yesterday and is doing well. Had she went back to The Vet, she'd be dead. How they missed this is beyond belief. They'll always try to upsell you something though. Shocking.

Recent locum vet I saw was lovely but prices absolutely ridiculous. £44 for 10 minutes consultation. Nothing wrong with dog. Just needed paperwork signing to say dog fit enough for Hydrotherapy for fitness but vet would not sign without a consult because dig not been seen since December 2022. Would have given 5 start but for the costs.