BODYTEQ - Accident Repair & Service Centre | London
I was looking around for quotes for a repair to my vehicle as someone had hit my car and damaged the wing and bonnet and drove off.
I used Google to search for local accident repair centres and that's when I came across Bodyteq.
I sent in a request for a quote using the website online quote form and attached a few pictures of the damage to the car on a Saturday evening and by the Sunday afternoon I received a quote for the repair.
I understood that this was only a quote and until they physically got to see the car I would be provided with a more accurate price as the pictures sent in for a quote may not always show what extent the damage is beneath the vechicle.
I called bodyteq and spoke with Zak and advised I wanted to go ahead and book the car in for the repair and we agreed a date and time for drop off.
When I dropped the car off Zak inspected the damage and advised me that the quoted price was going to be higher as the damage was not visible in the pictures and they had to repair my bonnet as well which was stuck due to the impact of the third party person who drove into my car and drove off. I was aware of the issue with the bonnet not being able to open so this was not an unexpected problem.
In terms of the price I paid for the repair I was happy with the price given which was very reasonable.
Zak and his colleagues got to work and the car was repaired within 2 weeks of dropping the car off.
The paint job and accident repair work undertaken by Bodyteq to my vechicle is of a very high standard and I would definitely recommend them to family or friends without any hesitation.
Most of my communication was done via email as they are a very busy accident repair garage and I always got a reply from the garage using email.
I did find if I called the garage and got no answer after a few rings then the call would be diverted to a very nice lady who would pass on the details to Zak at the workshop
and he would return the call as soon as he was able to do so.
Keep up the good work!
Very good service, lovely paint job and very friendly business owners. Sensible and pragmatic re solutions. My only quibble would be that it would be nice to know they can only accept bank transfers ( no credit cards) up front. A very small quibble considering the lovely workmanship and good service we received.
After searching for various bodyshops on google, I found Bodyteq who had received very good review. I had initially reached out to Bodyteq for quote to repair my damaged door following a lovely hit & run. Upon receiving a detailed breakdown of the works that were required, I popped into the workshop to understand the extent of the repair a bit further - Zak was kind enough to go into detail which was extremely reassuring as (luckily) I have never had to have my car repaired!
In addition to sorting out the damaged door, I thought I'd also treat myself to a new set of refurbished & coloured alloy wheels to make myself feel better as the hit & run driver has left me out of pocket! Zak was also able to go in-depth as to the options available at Bodyteq.
Once I booked the car in, Zak kept me in the loop with regards to any issues with the work as well as when the work would be finished. As you can see from the photos, it's as though the damage had never happened! I'm am also very happy the way that the alloy wheels turned out and have already recommended Bodyteq to friends who are interested in getting theirs done.
Overall extremely happy and would recommend.
The best place for the best results at a very good price! Everyone at bodyteq were very nice and took care of my car and made it look even better than I expected. Also great customer service, communication and timing. I definitely recommend and I will keep doing business with them. A+
I usually never leave bad review but my experience with Bodyteq was an absolute nightmare. I took my car to fix a scratch on the bonnet less than 1cm long, what started into a reasonable budget of £330 went to a £1200 plus quote, this technician Zak was advising to paint the entire bonnet, bumper, side panels and doors! Why not paint the entire car??? is just a 1cm scratch total sense.
As a result of my distrust, I asked to collect the car since I haven’t instructing anything yet but to my surprise, they already start sanding the bonnet forcing me to agree to paint the entire bonnet. The technician named Zak was extremely rude and aggressive. They never pick up the phone, they never give the real completion time, they give me the car back in a disgusting condition all interior covering with dust. They are not a serious bodyshop they will try to scam you, so you do yourself a favour and go somewhere else.
Note to management. Zak was always threaten me that calls are recorded, If this is true do yourself a favour and please listen how he treat your customers, been a manager myself I would never allow any employee of mine talking to customers like he does, and I can see by reading reviews here I’m not the first one to complain about his behaviour.