Excellent Services. I broke my laptop's charging socket last December and sent it in for a repair and was told that they need to replace the whole motherboard which will cost me a fortune. I am from Taiwan so I am expecting the price I got here to be a lot steeper than that I got from home, so was initially quite reluctant in using their service. Long story short, I ended up ordering a half repair and the owner is super nice in giving me a student price, even fixed some other issues (missing screws etc.) for me. There are some remaining issues that I need to fix because the parts couldn't be shipped into the UK. These I sent to the service station operated by ASUS themselves when I visited Taiwan in January, and guess what? They told me their asking price for the same repair I got here is a lot higher than what I told them. In addition, it took them one month to get a similar repair work done on my other laptop, whereas I got mine done here within three days. Couldn't recommend this place more!