Oasis Sports Centre
Lovely warm lido! Changing rooms were very clean, staff are friendly!
Love the place and other staff but one names Yola who was not only racist but rude when I did ask her to look for my swimming trunk, swimming cap & goggle. She threatened me to expel from the membership. She was nice to other white people around her. She went to look for my stuff for a second or so twice and she said she didnt have it & asked me to step aside & leave the premise. I asked to speak to the manager & I explained again about my missing items. He then looked for it & found it !!! I spoke to the other manager & she apologized & gave the name of the staff who dealt with me. I would not feel safe to be there when she is around. Very negative vibes as she saw my face. No smile no general courtesy. I told her its nice to be nice. Oasis or Better shouldn't put her fronting the customers especially when she is racist & prejudice in nature when communicating with people of colour. Kudos to other staff & I hope they can BETTER the overall customer service.
I like this pool. The outside pool is generally quite warm and nice to swim in. The staff are all really friendly, especially Farrah on the front desk and Maria who keeps the chatting rooms clean.
I've never been to the gym part so can't comment on that.
The lockers take a non-returnable token, which you get from the machine for 30p (luckily it takes contactless!). There are a variety on Locket sizes, including nice big ones for big kit bags.
Be aware that at the time of writing the indoor pool is closed.
Like most of the Better pools, don't expect luxury, but you do get something unique. An open air, outdoor pool in Central London!
The 27.5m pool is usually quite busy but everyone is friendly. Also there's a shallow end and a 3.5m deep end so you do need to be a fairly confident swimmer
Decent pool bit on the small side, they should really have a chilled lane, more rules than prison. Children under 11 can only swim weekends 10.30am til 1.30pm but age 11 and over can stay. You no longer get a wristband to pop in and out. I'll be going to Brockwell from now on, more kid friendly, more female friendly, and far less rules. No smoking, yet vapers can vape away. Found the staff to be unhelpful some rude even. Not the place for me!!