Noori Travel & Tours

I am dealing with Noori travel since 8 years and I must say they are just excellent. Being professional while being friendly is in their conducts. I and my wife recently travel for Umrah April 2018 with Noori Travel- They have arranged our visa within no time (2/3 Days Allhumdullillah the trip was very well organized and stress free. I have recommended them to many people in my family and I will recommend them to anyone who wants to be treated and cared personally In Shaa Allah.

At first we didn't know about Noori Travel we were told by another Travel Company so we were not sure what we will get for the Package we bought, we just wanted to make sure that we were close to Haram in both cities and package was full board as we knew there will be long queues near haram food areas. Noori travel took care of everything so we could easily concentrate on our spiritual journey and spend time in prayers easily. The provided printed material and travel package was well thought and helped us during the whole journey specially the Arafat day duaas and what to do during that day. Also the Software used in mobiles had our tickets, travel documents and other printer material so we didn't have to carry any printouts. Both hotels in Makkah and Madinah were just few minutes from the Harams and easily accessible so even after every prayer we could come back to hotel and relax. Hotel in Makkah was 2* but we already knew it and only needed it to shut eye for a while between prayers. Buffet in both hotels were amazing and it was organized by Noori not the hotel, we were astonished with the variety provided, also after Hajj days they arranged to feed us the Qurbani meat in buffet which was a good gesture usually haajis do not get to eat Qurbani meat. In Madinah we got to see other groups came from the UK and how their agents arranged their meals and transport we were happy that we chose Noori as our process was much easier and quality of product was much higher than expected. The Ziyaraat was not part of the package but they took us to all major ziyaraat anyways with no extra charge. Noori's Staff who travelled with us and the other whom we met in Saudi were all very polite and well behaved, they made sure all our needs were taken care off. So if we get the chance to go again we'll surely choose Noori InshaAllah.

MashaAllah just come back from Hajj 2018 with Noori Travel. They made our journey so comfortable with their professional service. Very dedicated staff who can not do enough for you. They took care of everything and left us to get on with the prayers. Very capable and highly dedicated staff. God bless them. Noori Travel highly recommend for any Hajj and Umrah journey.

Poor customer service by Noori Travels. I booked my Hajj 2020 with them and due to Covid 19 it was cancelled. It is almost the end of the year and I am still waiting for a full refund. I keep getting told Saudi Arabia hospitality industry and organisers of hajj are 'still closed' hence why I cannot get a refund despite all others I know who booked hajj have got their money back! Noori Travels are quick to take your money but slow at paying back where it is due.

It was an amazing and spiritual journey with Noori travel. They were very helpful throughout the process, their staff was friendly and looked after everything for us. Although Madina Ziyaraat wasn't part of the package but they still took us to all the special historical locations in Madina. We would definitely choose them next time, inshaAllah