Medivet 24 Hour Camberwell - The London Animal Hospital
Heard of the London Animal Hospital through fellow pet parents. Having rescued my dog who is working on trusting humans and allowing human touch, it was a relief to see the vets here taking the time to shower her with liver treats and gain her trust. Vets are knowledgeable, caring and understanding. Great staff too who are here 24/7 for emergencies. Definitely recommend!
We received expert, sensitive care for the last year of our cat's life and they were there at the very end, which was a blessing and relief. We always felt they genuinely cared about Clovis and for that we'll be forever grateful.
I don’t know who was the receptionist in the phone this morning but she was the least pleasant person i’ve talked to in my life. Refusing to book me an appointment when i explain that my dog is poorly and i would need an appointment asap (when i have booked appointments with them previously). when i finally managed to get her to book me an appointment she is everything but helpful, talking to me with attitude and disrespect and at the end i still don’t have an appointment!
Medivet accommodated my urgent request for an Animal Health Certificate with ease. They saw me the same day I called. The vet was very careful to ensure the form was completed properly and offered further advice on taking my dog to the EU. And if there’s any problem at the border, I know Medivet will answer the phone 24 hours a day.
I went here several times a few months ago for my pet's stomach. reception has a very poor level of service, they are not polite either in hospital or on the phone. The vets are of an irregular standard. There was a vet in charge but I didn't get to choose him and I was assigned unprofessional doctors every time. After spending a lot of money I chose to give up on this place as they couldn't solve any problems while treating customers and pets in an uncomfortable manner.