We visited Castlefield Car Centre on Saturday to look at a car we'd viewed online. On arrival the car was outside waiting for us to view. We were given the keys and left alone to inspect at our leisure, having been advised that if we needed any information they were there to help. We dealt with a gentleman called Billy who was very knowledgeable (and helpful) about all aspects of the vehicle, from the car itself to all he control panels, sound systems, sat nav, etc etc. The car itself was in pristine condition. The process of purchase was explained clearly, that (although it had a few months to go) it would be MOT'd on Monday & ready to collect by Tuesday afternoon. This happened as described. We collected the car yesterday afternoon and again, the process was seamless with MOT done. They filled the online forms for us in order to tax it. The paperwork, manuals, Sat Nav SD card etc all ready. Billy was very helpful and a pleasure to deal with both professionally & personally. Credit where credit's due. We have only had the car for 24 hours but everything appears to be fine. If it turned out not to be so I would return to update this review but it isn't my expectation. Our experience thus far deserves the 5 star rating I've given. I notice that the low reviews seem to relate to people travelling to view a car only to find it's been sold. This certainly didn't happen to us at CCC but it did happen to us at another garage last week and it is very annoying, luckily we hadn't travelled far. I'm sure the company would improve their rating further by making sure this didn't happen. Just a thought :)