East Manchester Leisure Centre

Not an enjoyable swim this morning... People swimming fast in the slow lane. Then a fast swimmer swopped the board from slow to medium and nothing was done when I mentioned it to the lifeguard. Just because we swim in the slow lane does not give the faster ones carte blanche to change the signs.....!!

My child take swimming lessons here. The female instructors have been brilliant with him. The male instructor on the other hand shows no empathy towards children and takes a military style approach to his lessons. If your child does not listen to what is being said, they are singled out and shamed in front of all children. I can understand if they were being disruptive, but this was for not listening to an instruction to move to an empty space. His methods of teaching needs to be reviewed because all you need to do is go up to the child and tell them, not just order them to step out of the line and sit in front of everyone else to be shamed. If I want this military treatment, I would have sent my child to the army. I would also like to point out this is the same instructor that pushed my son into the pool when he didn't want to jump in. Any instructor know you should never do this to a child. So what was the consequence of this? Yes you guessed it, he had a phobia of going into a pool and refused to go swimming. It took us months to make him overcome this phobia by going into a pool with him in our spare time before we decided to take lessons again. Obviously, only if this male instructor was not teaching. Unfortunately my son has this same instructor again after moving up to his group from beginners and it will be the last with him. He clearly does not know how to treat children and shouldn't be teaching children at all.

Proper average gym. Its pretty small and equipment is getting old. Cardio equipment ia often wobbly or not working. Should put more equipment in the studio area. Hardly see anyone using classes so would be better for more gym space. Have to pay for the full centre too. Cant just pay cheaper monthly membership for just gym. Havent used the pool. Always looks busy when i go. Annoyingly this is my closest gym. Would prefer puregym.

My children have swimming lessons here and the showers are so cold that most kids cry or refuse to shower. For Healthy and safety reasons please do sort this out. I spoke with the deputy manager and he said only 4 showers work. This is a very busy gym and having only 3 or 4 working warm water is not good. My husband and another family complained in winter and they got the same response. Better gym this by far is not acceptable we are paying each month for both shower services especially before getting in the gym for hygiene reasons. Not a very happy customer before I take my business somewhere else.

My child has swimming classes in this centre for 2yrs now and is still in the same group. When last year he didint move for the next level, I have been told that was because he didn't go during August (he didn't go because we were on holidays). Anyway I thought wouldn't be a bad thing stay in the same class so I obliged. 1 month ago I asked to your staff in the reception when would he be able to pass to the next level and they didn't know but I could see on the computer that 40% of his skills were marked as good and the rest 60% was never accessed even after 2 years of swimming lessons in your centre and 7 different teachers. Last week a new teacher said that he should go to the next level (amber group) and so today he went to his first lesson in the amber group. At the end of this class the teacher told me that he needed to go back to the red group because he couldn't float and the teacher couldn't spend time teaching him (exactly his words). My question is if the teacher can't spend his time teaching him why are the teacher being paid? How do you think a child will feel going back to the previous level? Is 1 lesson enough for a child to show his skills when he is still getting used to new teacher and new skills. I'm very disappointed with the way swimming lessons are manage in your centre. Hope you can take on consideration parents views and can improve your services.