Sophies Cleaning Company

My Dad ( 86 ) has plodded along doing all his own cleaning since the start of the pandemic, a year later he definitely needed some help. Sophie’s cleaning turned up promptly at 9:30am and didn’t leave until 2pm after going above and beyond what we expected, including making his bed and helping him hang the washing. He said “They’ve just gone at 2 o’clock - they’ve done a brilliant job - I have no hesitation in giving them 5 gold stars if you are asked. Immaculate fridge and microwave. I would definitely use them again, they were superb, it has never been this clean. Thank you.” Gordon McIntosh - Ovingham.

Sophie's did a great job for me. They also ended up charging me a bit less than they estimated. First: very nice people, were kind and helpful to arrange the clean/key dropoff and pickup in a convenient way for us both. Second: their work was very good, it was a move in clean for me and the apartment looked vastly different after the clean. I would recommend and have already recommended it to my close friend.

Where to start... Enquired about a deep clean, woman on the phone was very rude and short with me. Regardless, my partner decided to book them in (my gut feeling was that we had made a mistake). Date was booked in, and the day before, they canceled on us. We rebooked another date that convened them, and were guaranteed that it wouldn't be canceled. For the second attempt at getting Sophies Cleaning Company in for a deep clean, my partner and I emptied our house of all its contents to make it easier for the clean to happen. With all our belongings out of the house, 10 mins before they were due to arrive, SCC cancel. They did this over text, and wouldn't respond to our calls. After consistently ignoring our calls, they had the audacity to suggest another rescheduled date via text! Moral of the story, avoid at all costs. Don't waste your time with them!

I used Sophie’s Cleaning Company for the first time following a permanent relocation. Tammy and Helen arrived on time and we’re very friendly, polite and professional. They had so much to deep clean and worked incredibly hard for 8 hours. I would like to thank Naomi who was responsive from the start and Tammy and Helen who were a pleasure to have in the house, and undertook top quality cleaning. I would not hesitate in recommending Sophie’s Cleaning Company to friends and family. Naomi, Tammy and Helen - thank you for your hard work and support at an already challenging time!

Absolute waste of money. The clean was so bad that my letting agency had to provide another cleaner and of course we had to pay for it. I paid 294 GBP to Sophie's. That is a lot of money for spider webs to be left obvious and mold to be uncleaned on the washing machine. (among others). I highly do not recommend this company. save your money and stress.