For entry to exit, I was made very much to feel welcomed and relaxed. Treated with such kindness and professionism that I felt better even before the massage even started! I had a Back, Neck & Shoulders booked with an Scalp Massage booked in and every second was incredible. The therapist, Mel asked me what scented oils I had for choice explaining the benefits & experiences of each one, asked me how much pressure I liked and genuinely made sure I was relaxed and at ease before allowing me to change before the massage. The massage itself was pure delight and Mel definitely used the correct pressure and managed to kneed all that tension away! It was meant to be only a treat for myself and now I've already booked to go back again 😊 Do NOT skip this place!