Dawson & Sanderson - Travel Agents

Was very happy with the holiday I booked in Cyprus. The whole experience was top 5 stars. Only issue was twin beds

Had an internal flight cancelled by airline from our Oz itinerary, creating knock on effects in already booked accom. D and S dealt with it very generously meaning we didn't lose out money-wise. This is our 2nd big trip booked through them.

Excellent member of staff, very courteous and helpful, well worth a visit, just to be served from lovely lady.

Dreadful. We used a professional service, as we didn’t have any free time to plan our own holiday. We had only TWO requests. 1. A QUIET hotel (not lots of children running around). 2- The hotel should have a pool. We left the Newcastle branch with a copy of the booked hotel and the agents name and number on it. We didn’t realise until we arrived that we were booked into a different hotel, in the busiest resort in the area (which was scruffy, and they did not like the British). Our hotel had NO POOL. After two days of being told lies, and a fortune in phone calls with the agent (who had an attitude until they realised we’d formally complained to Jet2) we resigned ourselves to spending hundreds of extra pounds to escape the dreadful place every day. We will never trust this business again. I recommend you do the same.

I wouldn’t dream of going on holiday unless I booked through Dawson and Sanderson. Their very personal approach is beyond price. They managed to get us back from Oz during lockdown when Emirates abandoned us. Philip worked tirelessly through 5 flight plans to ensure we were able to come back. We didn’t lose any money which was amazing. We have just returned from our last two break superbly organised as ever. Back in on Monday to book the next one!