After a little tricky start, Lorna and her team, but Lorna in particular totally changed my mind on selling my home with Countrywide. Professional experience and excellent Customer Service since was second to none and always there when I needed any help or didn't understand something. I couldn't have asked for much more! Lorna is such a lovely and approachable person who made every step easy, she is an asset to the branch and deserves the recognition. Thanks again!