Cartwheel Coffee - Nottingham

This is our 3rd visit to Cartwheel. We had high expectation as always. I have never left a review, and this will be my first because of how we were treated by one member of staff, and the cost at the end which was increased significantly to what was on the menu. We ordered sourdough toast that came with the butter £4.20 (very little for two slices) and an additional condiment of jam for 50p with a standard latte. I paid £9.45, and when I questioned about the price, as it was different to what was on the menu, the lady proceeded to state that her manager had different pricing to what was on their system and the butter and jam were an extra £2. Firstly, the butter came with the price of the sourdough and secondly, 2 quid for butter?? Did they milk their own cow and extract the butter? Also the butter wasn't enough for the bread. But we didn't complain at the amount because I know independent businesses are trying their best to stay afloat. She was very rude, and I told her that their pricing was deceptive, and they needed to change the menu to reflect their systems. She said no. I said you need to because they're misguiding customers with their pricing. I'll not be visiting again when I am next in Nottingham due to very poor customer service.

Great food - ordered the smoked salmon and egg on the bread. The bread was dense and a little dry but very good quality.

Great coffee and amazing food. I ordered a flat white and Full English Breakfast. The coffee tasted fantastic. The food was cooked to perfection, my bacon was sweet and smoky and sausage flavoursome. This is not a breakfast from tins, it's crafted and definitely worth trying! Also, the portion is rather huge!

Sunday morning, got a spot quickly, order came less than 10 mins later. The table service is a big plus in the UK. Beautifully cooked eggs, all components came together for delicious bites. The flat white actually stands out in taste vs the usual chain coffee, so one of the few occasions that claiming to be speciality coffee place makes sense. Also offering quite a few veggie options, which I'm not particularly excited for but other people would be. Worth a visit.

I've bought Cartwheel Coffee intermittently online and it's always fantastic, but was great to come to the cafe. Breakfast was good, the coffee was obviously great, but do not miss out on the clarified coffee sours (cocktails), they are absolutely unbelievable.