Art of Flowers

One thousand percent amazing. Ordered a bouquet for my mum, delivered the next day right on time, great selection of flowers and foliage, which looked *gorgeous*. Good size too, larger than expected for the (already very reasonable!) price. Also texted to let me know of safe delivery. Really, really good, thank you. Will come to you again when I can!

They are really responsible and care about the customer satisfaction. The bouquets were excellent and really well presented. It was so easy to order even from outside of the UK and get same day delivery. My friend was really surprised and loved her birthday gift.

For Valentine’s Day 2023 I used the ArtOfFlowers website to order a rose with a note, to be delivered to my girlfriend’s workplace. The only thing they did right was the delivery. They completely omitted words I asked them to put on the note, the handwriting was hard to make out, and the £22.50 rose snapped in two within 2 hours. I wrote them an email explaining the issues and requested a refund since I didn’t receive the service and product I had paid for, not to mention the ruined Valentine’s Day for my girlfriend. However, 3 weeks passed and absolutely no response. I finally followed up with another, more upset, email and Yvette finally responded. She basically said it wasn’t their fault, that Valentine’s Day was busy for them, and that was that. Just HORRIBLE and unprofessional. I would never ever use ArtOfFlowers again.

Ordered flowers online 7.30 am before shop opened via website for same day delivery. Didn't even see them or talk to florist - but i need not have worried. Beautiful contemporary arrangement delived to my friend who was unwell. They made her cry as so stunning Would recommend these florists. Excellent.

Ordered beautiful flowers in a vase online. Then saw what was delivered and it was nothing like what was ordered (different flowers and colours) with no vase and in a bag. I have contacted them repeatedly and been ghosted. Would not recommend their services unfortunately.