Premier Inn Nottingham City Centre (Chapel Bar) hotel

Staff were very friendly and helpful. Everywhere looked clean. Basic double room was spacious enough for us with a comfortable super king size bed. Small TV and basic tea making which you'd expect. Had a lovely night sleep, had no concerns with noisy neighbours or traffic. I could find no reason to not stay again, the price was spot on and the hotel is in a great location for going out into Nottingham.

Great location but very run down inside , especially lobby ...staff very nice..room was good size just again very tired...lovely comfortable bed ..,

I made an early non refundable reservation in a premium room for a 6 nights stay so I started with what seemed to be a good deal. My experience began with a positive response from the staff to my request for an early check in, which seemed like something uncommon for them. The room was convenient, equipped with the necessary amenities for a comfortable stay and was almost clean if we exclude the spots on the floor here and there. You will need to inform the reception a day in advance if you want the room to be cleaned but you can still request for any towels or coffee tray supplies at any time. The staff was fairly responsive to my requests but some few things I ordered were simply missed. Not having a phone in rooms makes it inconvenient to handle frequent needs and inquiries and will require going to the reception and talk to them directly. The breakfast offered is at a separate charge and has limited varieties and honestly is unsatisfactory if you are stuck with it daily for a long stay. For example my request for making eggs in a way other than the two choices offered was declined. I had a small personal towel taken from my room while cleaning it and it took some time and frequent checks from my side to have it back. Although the stay was at a reasonable price and the sleep was comfortable but I will be inclined to try new options for my future visits.

Lovely room with really helpful staff, we hadn't been before but they helped us with where to go. We also had a an early check in that was done on time

Staff lovely. Complimentary Proseco for Mothers Day, really lovely. Room good, but a smell of mould was a bit off-putting. However, a great night's sleep. Comfy clean beds as you would expect. Breakfast was excellent! All self served buffet if you're a meat eater. However, if your a veggie like me, ask the lovely chef and he'll do you some excellent sausages and veggie bacon fresh from the grill. Top notch nosh!