Barratts Solicitors
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Barratts Solicitors
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Having been unable to reply to jan doughty on the google review, i wish to comment as one of the partners at barratts solicitors. i wanted to express our disappointment that you felt our service did not meet our usual high standards when john measures handled your case. john left the business several years ago and we have been in touch about your case but cannot comment further for confidentiality reasons.our client service is extremely important to us and we are pleased to note that independant legal reviews (legal 500 and chambers) continue to rank the firm as top in the midlands with only specialist senior lawyers handling personal injury and clinical negligence cases.
I have had julie hardy represent me in a very challenging battle, she has showed nothing but compassion and empathy throughout and has always listened to my concerns with constant support and understanding. every obstacle put before us was removed with her professionalism and expertise! i got an apology from the people we were fighting and a settlement at the earliest opportunity. she and her secretary angela have been absolutely wonderful. with the most challenging time of my life, i feel that without the support and professional advise i would of given up. i couldn’t recommend a better team to help me through it. thank you bgt solicitors for everything. 100% recommend their services as they are very approachable :) karen
I am very happy to recommend this firm of solicitors. along with my husband, i have been dealing with alison brookes. whilst always incredibly professional, alison offered us a very kind and gentle approach in what for us was a very sensitive and upsetting situation. she has provided clear and thorough advice throughout in helping us to navigate making a difficult decision about whether to proceed with a claim. she has shown tremendous patience and tenacity, never adding to the pressure we were already dealing with. i have been most impressed by the balance she is able to strike between personal warmth and objectivity. just to add that her office have also been most efficient and helpful.
What an amazing team, what lovely people. barratts came highly recommeded from 2 personal contacts and i spoke with alison regarding a potential medical negligence issue and she and the team were so helpful, so patient and so clear. this area is such a daunting area but alison and her team helped me navigate it with ease and gave me so much reassurance and support. i highly recommend barratts solicitors and i would definitely use them again. a huge thank you from my side. what great service, and what a great business.