Big Yellow Self Storage Nottingham
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Big Yellow Self Storage Nottingham
Review
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Very friendly, helpful customer service team who explained everything clearly and were always ready and willing to answer any questions. clean, secure storage facilities which were easy to access. the only slight negative was the cost which i felt was a little expensive for the size of unit but probably competitive with other storage providers. that said, i have no complaints & i can recommend big yellow storage for any self service storage needs.
First experience of self storage and i must say was very impressed by their customer service and flexibility. all staff i had contact with both in initial booking and checking in i could not fault in anyway. i am a critical person of customer service (just ask my family!) so this is high praise.
I needed to get storage only months after closing my space, it was so quick and easy to re book with basic details still on record. the space is clean, as always, and ellie went above and beyond to get me set up.
I had most of the contents of my house put in storage, managed by a removal company. they put me in touch with big yellow so i could sort the details directly with them. the team were helpful and knowledgeable, and the whole process was clearly explained and they made it really easy. i would recommend them.
We recently moved out of big yellow nottingham after finally moving into our new house. we have been delighted with the friendly and professional service that the staff here provide. would highly recommend to anyone needing good quality storage. an honourable mention also to big yellow in croydon, london, who helped us out before moving to nottingham by allowing us to look around their facility and work out what sized unit we needed ahead of time. thank you!!!