Julie, who answers phone enquiries has a warm & friendly personality & is extremely helpful, even to the extent of standing out in the road when we couldn’t find their premises. We initially sent in 6 dining chairs for reupholstery. We were so pleased with the results that we sent in 2 easy chairs for upholstery. Again we were very pleased with the service & results. Prices were very reasonable & we would definitely recommend Vale Upholstery.