09.04.19 Immediate response by Rob, and a visit within 1hr. Problem swiftly and successfully dealt with and detailed report supplied. Call was made remotely, so we also have to thank Rob for trusting us that payment would be made from our office in NI the next morning. Very much appreciated. Rob also went above and beyond by giving our client a lift to his hotel. Top notch service - would easily recommend. Thanks guys! Hope we don't need you again, but I know who to call if we do!