Absolutely fantastic service. The owner was lovely, responsive, and professional. I was in California with my stuff stuck in Oxford. Jing Bai answered my emails promptly despite the 8-hour time difference, and arranged everything (packing, removal, storage) very quickly and efficiently, and was in WhatsApp contact with my former flatmate on the day. Such service does not exist in the states, so I was pleasantly surprised. The prices are very reasonable. I am glad I went with a local company instead of a national chain. Duke's was great.