All the staff are so lovely and welcoming! Nice waiting room with coffee available, a toilet and beautiful location with walks. My dog has seen all 3 vets on separate occasions and they have all been so thorough. I persuaded my neighbour to move her cat to Hilltop as they are great with cats too. The nurses are lovely and I would recommend talking to them for advice on weight management if your dog is a little too well built like ours.