When we arrived at the hotel the lady on reception asked the nature of our visit and I advised it was my friends birthday and she very kindly gave us a complimentary late check out, a voucher for a bottle of Prosecco from the bar and vouchers for a free breakfast the following morning! The room was clean and comfortable and there was a huge selection for breakfast in the morning! The staff were all friendly and helpful and we will defiantly be back! The girls is in a great location, within easy walking distance of the city centre, shopping centre, aquarium and harbour area!