So rude. My girlfriends mother was booked in, with a note cannot walk upstairs. They called them in, asked to follow upstairs. They then mentioned she cannot walk upstairs, spec savers then was toile ok wait downstairs it will be another 30 minutes. They then decided, to try tackle the stairs as they couldn’t wait that long. They got upstairs and waited another 30 or so minutes… to then realise they weren’t checked in. It’s just so appalling for someone on chemotherapy.
Oct 01, 2023
I always have a very good experience whenever I go here. I have autism & anxiety, and my optician was very kind in explaining what things were and helped me not be scared. Whenever I come in for maintenance the service is always fast, polite and professional :)
Aug 31, 2023
Outstanding!!! Thank you so much for your prompt attention. Lovely staff, top customer service. Really thorough testing. ( nice selection of products as well!) BIG THANK YOU!!!
Sep 21, 2023
Very good experience. Was given a next day appointment for an eye condition. All staff were very friendly and helpful.
The appointment took two hours which I thought was excessive although if i had gone to the hospital who knows how long I would have waited. Many Thanks Specsavers.
Jul 14, 2022
Great experience! Made a same day appointment and got in right away. I was a couple minutes late but didn't have to wait long to be seem.The front desk staff and the assistants were very nice and helpful.
The optician (Tom P) is truly exceptional! From the moment I entered the testing room I felt welcomed, cared for, and completely at ease.The professionalism and friendliness of the whole team is outstanding. I couldn’t be happier with my appointment
So rude. My girlfriends mother was booked in, with a note cannot walk upstairs. They called them in, asked to follow upstairs. They then mentioned she cannot walk upstairs, spec savers then was toile ok wait downstairs it will be another 30 minutes. They then decided, to try tackle the stairs as they couldn’t wait that long. They got upstairs and waited another 30 or so minutes… to then realise they weren’t checked in. It’s just so appalling for someone on chemotherapy.
I always have a very good experience whenever I go here. I have autism & anxiety, and my optician was very kind in explaining what things were and helped me not be scared. Whenever I come in for maintenance the service is always fast, polite and professional :)
Outstanding!!! Thank you so much for your prompt attention. Lovely staff, top customer service. Really thorough testing. ( nice selection of products as well!) BIG THANK YOU!!!
Very good experience. Was given a next day appointment for an eye condition. All staff were very friendly and helpful. The appointment took two hours which I thought was excessive although if i had gone to the hospital who knows how long I would have waited. Many Thanks Specsavers.
Great experience! Made a same day appointment and got in right away. I was a couple minutes late but didn't have to wait long to be seem.The front desk staff and the assistants were very nice and helpful. The optician (Tom P) is truly exceptional! From the moment I entered the testing room I felt welcomed, cared for, and completely at ease.The professionalism and friendliness of the whole team is outstanding. I couldn’t be happier with my appointment