I visited during an exceptionally busy time (lunchtime during a rainstorm), so it was overcrowded. Staff did a great job of keeping the queue moving. My server opened another till to get my order taken. He was attentive and was efficient. Food was as you would expect; quality pasties. Feedback to management is that, at capacity, it is hard to navigate between tables with your tray, which could be an issue if hot drinks are spilled. It may be prudent to keep a main walkway clearer.