ISMART - Portsmouth
About Business
ISMART - Portsmouth
Review
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Such lovely staff and great customer service. absolutely terrible with names but i went in to sell 2 phones, 1 broken, 1 completely working and buy a phone from there. they helped me out and set everything up for me. had a little trouble with a speaker and they fixed it within the hour. if you have any issues, go to these guys
Broke my phone screen front and back. found their service to be excellent. due to being speedy and a great price i also had my phone battery replaced. now good as new and saved me 00s on a new phone.
We took samsung phones in to be repaired. the guys in the shop were very helpful and attentive. they sent the phones off to their lab to be looked at in more detail. unfortunately one of the phones could not be repaired due to water damage. the other could be repaired and was sent back. we paid £100 and £45 which seemed a reasonable cost based on the level of damage. the second phone was not repaired and had to be sent off for a second time. on our third trip to the shop, the phone was still not repaired. a temporary phone was given during this time as it had been 2 weeks where the phone was sent back and forth. .in the the end, it was co clouded that the phone could not be repaired and a phone was gifted to us for the inconvenience caused. thank you ismart for your generosity and trying every attempt to get both phones working again.
I requested a quote in the morning and had a response within an hour. i stopped by on my lunch break and dropped my phone off and it was ready in 45 minutes. i couldn't pick it up until finishing work, but it wasn't a problem at all. the price came out to exactly what i was quoted and farhan was an absolute pleasure. i will definitely come back here if i ever need anymore phone repairs. 10/10 would recommend.
Having stupidly damaged my pixel 7 pro screen, i came here for a replacement. strait away the two chaps in the shop where very helpful and professional. they ordered the part and repaired it quickly and at a fair price...and 1 years warranty too. honestly the phone works perfect again.. can't recommend this place enough. sure there are lots of these places around in portsmouth but honestly this place feels the most professional. if you want good service this is the place to go... thanks to ismart.