H. Samuel

Very pleased with my visit at the shop in Portsmouth today (branch 4273). The lady serving me was very helpful and knowledgeable on the products. She helped me choosing the perfect birthday gift - ring!

Sam khan was a great salesman helping me pick the perfect watch for a gift and a great character

Great customer service at H Samuel’s, Commercial Road last weekend! Mat’s knowledge about watches was second to none! He took the time and trouble to make sure that the one we bought was exactly suited to our requirements. Thank you Mat.

Terrible service. Went to pick up my wife's engagement, which had lost a stone again. Shop assistant went to serve another customer whist we found the receipt, but without telling us or apologising. We were then told we would have to come back the following week. After asking why we were told it was a system problem even though the ring was there in front of us. After a short discussion we were finally able to leave with my wife's ring

I went in to store today to have a little browse around and began talking to the very kind and helpful Faiza. After talking about some styles for what earring I was after, she helped me find the right one for me. Very happy I popped in today.