T H Baker

I came in for a valuation, the staff were professional, answered all questions I had and were beyond helpful. Thank you so much and I highly recommend!

I went to buy my wife a surprise aniversary gift. I was served by a very knowledgeable lady and was very happy with the service and conduct of the staff in portsmouth. Thank you for your help. 👍👍👍

A truly dedicated team of customer facing professionals. In these difficult times for retail, it's great to see some companies really defining what customer care means. Being warmly welcomed, engaged with and providing a feeling of value makes a massive difference. If you're looking to buy watches or fine jewelry, this team is fantastic; offering expert advice and guidance, rather than the pushy 'I know what you need' approach. I'll be coming back here for any future watch purchases (if you're after a Rolex, be sure to check the website for the used collection!) Thank you all for making my day.

I took in my engagement ring which we had ordered online and didn't realise ukraine sizes are NOT the same as UK. Staff were amazing kept me up to date with how the re sizing was coming along. I took in a curtain ring and came out with an engagement ring that fits ! Top service. Top staff thank you xx

Really helpful staff repairs,i needed my Casio watch repaired and they sent it away for me to the manufacturer.Communication to about the progress was fantastic and customer service i can not fault at all. They also understood my relationship i had with the watch please for any repairs i would use them again. Thank you T H Baker my experience with you as put faith that customer service is still around also dealing with my Casio.